Going Strong and Growing Strong: Oxi Fresh in 2021
How Oxi Fresh Grew Despite the Challenges of 2020 and How We Look to Continue Growing in 2021
2020 was a challenging year for the world of franchise brands. That said, despite obstacles and difficulties, our carpet cleaning franchise ended the year strong. We opened over forty new locations across the United States and Canada, we have ranked multiple times among Entrepreneur’s Franchise 500®, and we were named a “Top Franchise” by Franchise.com.
All of these achievements, which were recently featured in an article on Franchising.com, indicate the strength of our brand and a bright future. Industry trends are on our side as well.
“In 2020’s last quarter,” said Matt Kline, the Director of Franchise Development, “the home service franchise category comprised almost a quarter of all franchise inquiries, which is almost a 50% increase over the year prior. Oxi Fresh fits perfectly with what smart entrepreneurs are looking for these days.”
A Future with Oxi Fresh Carpet Cleaning
“We’re proud of everything Oxi Fresh managed to accomplish in 2020,” said Jonathan Barnett, the company’s founder and CEO, “Despite the many challenges we faced, we ended the year strong. Now, in 2021, we’re looking to expand rapidly. By the end of the year, we aim to hit 500 locations.”
Some of those cities that we hope to expand into are:
States that we’re focusing on for future carpet cleaning franchises include:
The Advantages of Our Carpet Cleaning Franchise
Of course, it’s not just industry trends that pushed Oxi Fresh forward in 2020 and will lead to strong brand development in 2021. Since 2006, Oxi Fresh has been building powerful systems designed to help our franchisees develop their local businesses. Included among these many tools and programs are:
The Scheduling Center: When customers call in for a cleaning, there has to be someone ready to answer the phone. For many carpet cleaning franchises, this responsibility falls on the franchisee. With Oxi Fresh, we have the Scheduling Center. Run out of the Home Office, this trained team of customer service experts handles all the day-in, day-out customer calls. This frees franchisees up to focus on business development rather than daily operations.
The Customer Relationship Management Software: Behind every business is software, and the quality of that software can have a big impact on how efficiently and effectively a business operates. Oxi Fresh has poured countless development hours into our own CRM to give our franchisees the best possible program – and we’re not done yet! We’re always updating the program to make it faster, easier-to-use, and more feature-rich.
The Business Support Platform: There are a lot of digital tools that we’ve added to our brand and, in order to make navigating and using these tools easy, we’ve built an intuitive software platform for the franchisees. They can get to just about any program or tool in a few, quick clicks.
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