carpet cleaning franchise

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What Oxi Fresh Carpet Cleaning Customers Are Saying

Average 4.6 stars (Out of 5)

Based on 200,688 Carpet Cleaning Services Reviews
My appointment was originally for 11AM on January 11. The technician was supposed to call me a few minutes before he arrived. When I had not heard from anyone by 11:00, I called OxiFresh and the woman I spoke with called the technician to see when he would arrive. She told me that the technician had called the owner earlier that morning to report he was sick and could not work. Nobody from OxiFresh called me to let me know. That was not a way to treat any customer, especially a new one. I agreed to reschedule for Friday, January 15 at 2:30 and was told the technician would be Hiroto. I got a text from Hiroto a little later saying he could be at my place earlier than expected that afternoon. I had to text him back and explain that my mew appointment was not for the same day but for Friday. He seemed confused but said OK. Hiroto did arrive as promised on Friday. He did a good job, but the promise of a quick drying process turned out not to be correct. Hiroto finished and left my place at about 3:30. By the time I went to bed at 10ish Friday night the carpet ion all the rooms he cleaned were still too wet to walk on or replace furniture I had had moved out to accommodate the cleaning. Some small areas were still damp when I got up about 6:30 this morning. Not sure I'll use OxiFresh again. CP. - Alexandria, VA - 01/16/2021
(3.0 Out of 5 stars)
DD. - Colorado Springs, CO - 01/16/2021
(5.0 Out of 5 stars)
The tech was awesome, did a great job. I couldn't have been more pleased. As a matter of fact, I would like to keep him as my tech, we do large amounts of carpeting regularly. This last job was a special project. SB. - Des Peres, MO - 01/15/2021
(5.0 Out of 5 stars)
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