COVID-19
covid19

Oxi Fresh Carpet Cleaning and COVID-19

Oxi Fresh has always been focused on serving our customers. In these difficult times, that hasn’t changed – we are still completely committed to providing services that are both effective and safe. The Oxi Fresh franchise network remains open to serve you.*

We feel it’s appropriate to remain open as a company because CISA (the Cybersecurity and Infrastructure Security Agency) has “developed an initial list of “Essential Critical Infrastructure Workers” to help State and local officials as they work to protect their communities, while ensuring continuity of functions critical to public health and safety, as well as economic and national security.”**

Included in their listing are “Workers such as plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences.”** Oxi Fresh provides those sanitation services, making us an essential service provider.

Naturally, we will of course follow the stipulations and requirements issued by local governments. Also, we’re keeping a close eye on the situation related to the novel coronavirus and COVID-19, including by staying up to date on the guidance being published by the Centers for Disease Control and Prevention (CDC) and Environmental Protection Agency (EPA).

New Hospital-Grade Hard Surface Disinfectant: As part of our efforts to protect our customers, Oxi Fresh is proud to offer a new disinfectant service utilizing a product that meets the EPA criteria for use against the novel coronavirus that causes COVID-19. This hospital-grade product is designed for use on hard-surface touch points like doorknobs, countertops, etc. We continue to offer our other cleaning services such as our Carpet Sanitizer, an EPA-registered product that kills odor-causing bacteria in carpets. To see if your local Oxi Fresh has these services available, please contact our Scheduling Center at 1-877-OXIFRESH.

Based on the recommendations implemented by the CDC and EPA, we are also taking the following steps to help reduce the potential spread of COVID-19:

  1. Equipment Disinfection: We’ve updated our cleaning and disinfection regimes for all equipment used in the cleaning process. Technicians are expected to fully disinfect their equipment after each appointment.
  2. Vehicle Touch-Point Disinfection: At the end of the day, technicians are expected to disinfect any touch-points within their vehicles.
  3. Uniform Laundering Protocol: At the end of the day, technicians are expected to fully launder their uniforms.
  4. Safety Standards: Technicians are expected to follow social distancing requirements; to avoid touching things in the customer’s home unless necessary; to wash their hands or use a hand sanitizer at the start and end of every appointment; and to wear personal protective equipment like gloves, shoe covers, and a cloth mask.
  5. General Guidance: Franchisees and technicians are expected to follow any additional guidance or requirements from the CDC and their local health departments. This includes avoiding touching their faces; washing their hands for twenty seconds if they blow their noses, cough, etc.; using hand sanitizers; self-monitoring, etc.

Through these steps, we hope to do our part in keeping technicians healthy and our customers and their homes safer and cleaner.

*Participating locations only, subject to applicable laws, regulations, and orders. Independent franchised businesses may elect to not operate during the current public health emergency.

**CISA Guidance on the Essential Critical Infrastructure Workforce

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What Oxi Fresh Carpet Cleaning Customers Are Saying

Average 4.6 stars (Out of 5)

Based on 195,261 Carpet Cleaning Services Reviews
Tim was excellent! The whole process from getting the appointment to the completion of the job was seamless. We even added an additional room because we were so satisfied. PS. - Windham, NH - 10/20/2020
(5.0 Out of 5 stars)
I recently listed my house for sale after living there for 11 years with 3 kids. When we moved the furniture out the carpets looked dirty and worn. Thought for sure I was going to have to replace them but thought I would give Oxi Fresh a try. Mark came out and did a unbelievable job. The carpet looked new and smelled amazing. I was really thoroughly surprised. Even better news the house sold the next day! Oxi Fresh saved me a ton of $ and helped sell the house. Their service is worth every penny! Great product and service. hands down! JB. - Jefferson City, MO - 10/19/2020
(5.0 Out of 5 stars)
Friendly service and my carpets are clean. MP. - Westminster, CO - 10/19/2020
(4.5 Out of 5 stars)
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