Growing in Boston: Oxi Fresh Expansion on the East Coast

Skyline of Boston seen from over the ocean. Small ships in the foreground.

Carpet Cleaning Franchise Company Looks to Grow in Massachusetts

Oxi Fresh Carpet Cleaning is aiming to bring more green carpet cleaning franchises to Boston in 2021. The eco-friendly, fast-drying brand is looking for additional qualified entrepreneurs interested in opening locations servicing Boston, Medford, Quincy, Newton, and other surrounding areas.

“We have 10 exceptional carpet cleaning franchise territories available in Boston and neighboring areas,” said the Director of Franchise of Development for Oxi Fresh, Matt Kline, “We’d love to see those territories in the hands of qualified, talented entrepreneurs within the next 12 months.”

This push from the company coincides nicely with the predicted growth of the city. In a report published on Boston.gov, the city estimates that it will grow by 15-17% by 2030.

“We’re excited to see our presence in Boston grow,” said Kris Antolak, Oxi Fresh’s vice president, “Boston and the surrounding areas are a great place to put Oxi Fresh’s many tools and programs into action.”

Oxi Fresh’s Advantages – What Sets Them Apart

One of the reasons Oxi Fresh is eyeing rapid expansion in the Boston market is the fact that they ended 2020 in a strong position. Despite the pandemic, the brand grew, had its best week of job bookings in its history, and regularly saw more bookings in Q3 and Q4 of 2020 than in 2019.

“One of the reasons behind that growth is the suite of systems we’ve developed,” said Jonathan Barnett, the company’s founder and CEO, “We pride ourselves on having an abundance of operational and marketing support programs designed to help franchisees develop their locations.”

Some of these programs include:

CRM Software: For years, Oxi Fresh has been developing, tweaking, and improving its customer relationship management software system. This remarkable piece of technology assists with job scheduling, employee management, marketing reports, automated appointment notifications, and so much more.

The Scheduling Center: Boston carpet cleaning franchises don’t have to worry about answering calls all day with Oxi Fresh. The company operates a call center out of their Home Office that takes care of booking appointments and answering customers’ questions about the services. “The time you save on the phone,” said Mr. Kline, “is time you can instead invest in your business.”

Operations Support Platform: “There are numerous other programs we offer,” said Mr. Kline, “And they connect through a convenient, single sign-on platform.” With this tool, franchisees have ready access to a wide variety of tools, such as automated email marketing, online training, etc.

Oxi Fresh’s Future in Boston

“Boston is a fantastic city, and we can’t wait to reach more customers there,” said Matt Kline, “We look forward to growing in Beantown!”

Oxi Fresh’s expansion plans were also announced on Franchising.com; you can read the original article here. If you’re interested in opening a carpet cleaning location, click here. To schedule a carpet cleaning appointment, click here.

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