Lance and Maruska Stubblefield

Oxi Fresh Carpet Cleaning – Naperville, IL


What Oxi Fresh Carpet Cleaning Customers Are Saying

Average 4.5 stars ( out of 5 )

Based on 372 Carpet Cleaning Services Reviews
"Great Job by Zack! Would use/recommend them again! fast and efficient!" KN. - 05/01/2019
( 5.0 Out of 5 stars )
"The tech always arrives on time and my carpet looks really clean! Thanks" JH. - Plainfield, IL - 04/01/2019
( 5.0 Out of 5 stars )
"Stop the carpet man from upselling" LR. - Naperville, IL - 03/08/2019
( 3.5 Out of 5 stars )
"Charged extra for basic things." AA. - Naperville, IL - 03/03/2019
( 3.0 Out of 5 stars )
"The technician that cleaned my carpets did a great job." DB. - Naperville, IL - 02/15/2019
( 5.0 Out of 5 stars )
"I have had great experiences in the past with OxiFresh, however I did not feel like the job was done well enough for the cost. The tech that had come did not take his shoes off or even wear booties while cleaning my carpet the entire time he was there. Not sure if I am over reacting, but he had just thrown his personal jacket (that smelled of cigarettes) on to my couch and left it there while he did the job. I had to have him come back because he had missed behind my bedroom door and did not go all the way up to walls in my bedroom, but apparently he doesn't "open or close doors while he is working"...not sure if that's a policy or lazy? Also, my carpet seems to be crunchy, I do not remember it being like that with past cleanings? I will give OxiFresh cleaning another try next time I need a cleaning, however, I will be requesting a different technician..." Anon 11/30/2018
( 2.0 Out of 5 stars )
"I had tile/grouting cleaning and carpet cleaning done for my house. The tile/grout cleaning was terrible. My tiles were more dirty afterwards and technician wore shoes on the wet tiles. Not only that there was dirt splattered on walls from tile cleaning. Carpet was not vacuumed prior to cleaning and there were particles left. I was very disappointed." MH. - Naperville, IL - 11/19/2018
( 0.0 Out of 5 stars )
SB. - Naperville, IL - 11/17/2018
( 5.0 Out of 5 stars )
"It dries fast" CA. - Bolingbrook, IL - 11/09/2018
( 5.0 Out of 5 stars )
"No show!! No cancellation call. No apology I made 10 phone calls trying to see if they were coming and what was going on. The corporate office could only email and leave messages for owner. She never responded. This is the WORST customer service ever!!! Would NOT recommend this company!!!" TB. - Aurora, IL - 10/12/2018
( 0.0 Out of 5 stars )

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