What Customers Are Saying

Average 4.6 stars (Out of 5)

Based on 460 Carpet Cleaning Services Reviews
Honest approach to business. Technicians are friendly and fast with their quoting process. RR. - Kent, WA - 12/05/2023
(5.0 Out of 5 stars)
RJ. - Federal Way, WA - 11/22/2023
(4.5 Out of 5 stars)
CO. - Kent, WA - 10/25/2023
(5.0 Out of 5 stars)
Fast and on time, fair price. Technician did a great job. BK. - Federal Way, WA - 10/22/2023
(5.0 Out of 5 stars)
JB. - Federal Way, WA - 10/08/2023
(5.0 Out of 5 stars)
Mikey was professional and polite. He was quick and did a great job. We will use you again next year. Becky BC. - Federal Way, WA - 10/06/2023
(5.0 Out of 5 stars)
Responsiveness, punctuality, and feedback. I cold called Oxi Fresh as my first of probably two or three options that I had. I never got to make the second or third choice. From the call handler, Allana to the technician Micheal they displayed a high level of professionalism, customer service orientation and the need to provide exemplary service. Allana and Micheal overdelivered on the time the technician would be at our house. He was two hours early and since I was available Micheal was able to complete the job, provide instructions on how to proceed once the carpet had dried up and provide information on a 14-day warranty which I had no idea about. Oxi Fresh clearly exemplifies a business that is customer centric consistently looking to provide their customers with good experiences at every touching point of the business. I'll be back for sure. ES. - Federal Way, WA - 09/22/2023
(5.0 Out of 5 stars)
They work very well! JW. - Federal Way, WA - 09/16/2023
(5.0 Out of 5 stars)
KK. - Des Moines, WA - 09/14/2023
(5.0 Out of 5 stars)