Oxi Fresh and COVID-19: Staying Open to Help Serve Our Communities

During these trying times, we wanted to let our customers know that we’re here to serve them. With enhanced safety policies and a new hard surface disinfectant, we can help keep your home cleaner, healthier, and safer.

Oxi Fresh’s Safety Steps

  • Disinfection Protocols for equipment after each cleaning and vehicle touch-points at the end of the day
  • Safety Standards that support social distancing, the use of PPE, and the CDC’s recommendations regarding hygiene and cleanliness
  • New Hospital-Grade Hard Surface Disinfectant available that meets the EPA’s criteria for use against SARS-CoV-2, the cause of COVID-19
  • EPA-Registered Carpet Sanitizer available that eliminates odor-causing bacteria

Oxi Fresh is ready and able to safely serve you.

VIEW SAFETY STEPS
Chris Souk

Oxi Fresh Carpet Cleaning – Charlotte, NC

LOCALLY OWNED & OPERATED

Oxi Fresh Carpet Cleaning - Charlotte, NC

Need to hire a Charlotte carpet cleaner but are worried about soggy carpets, 12-24 hour dry times, and spots that come back with a steam cleaner? Then get rid of the old-fashioned, out of date methods and go with Oxi Fresh Carpet Cleaning! We use the power of oxygen to break down dirt and rescue even the saddest floors!

So how exactly do we clean? Each Oxi Fresh appointment starts with an application of our cleaning solution. It combines a powerful but safe oxygenated booster and green encapsulator. The former breaks down dirt deep in the pile while the latter captures it in microscopic crystals. That makes it easy to remove the debris and keeps it from sticking back onto the carpet fibers.

After the products have done their job, in comes our expert Charlotte carpet cleaner with the OF1000 cleaning machine.

Location:
Oxi Fresh Carpet Cleaning
Charlotte , NC
704-612-0014
Hours of Operation:
Mon - Fri: 7:00 - 7:00
Sat: 7:00 - 7:00
Sun: Closed
We Proudly Serve:
Charlotte, Pineville, Southpark Mall, Stonehaven, Cotswold, Belmont, Cramerton, High Shoals, Indian Trail, Lowell, Mc Adenville, Matthews, Monroe, Waxhaw,
Zip Codes We Service:
28012
28032
28098
28101
28134
28203
28204
28207
28208
28209
28210
28211
28217
28226
28273
28277
28278

Carpet Cleaning Before and After Photos

What Oxi Fresh Carpet Cleaning Customers Are Saying

Average 4.6 stars (Out of 5)

Based on 2,146 Carpet Cleaning Services Reviews
I decided to try Oxi Fresh carpet cleaning due to the reviews but, and I had a horrible experience from the time Jessie (technician) was scheduled to arrive at the home up until the completion of the cleaning. He called me at 2:28 pm for a 3:15 pm scheduled appointment and asked me if he could come early I said, “ no one is at the home right now”. He said “but, I will be there shortly can someone let me in”. So, I made arrangements for someone to be at the home at 3 :00. Well at 3:20 pm Jessis still had not arrived to the home so I called him, and he said, “ your appointment is at 3:15 pm”. I said, “you called me and asked me to have someone at the home because you was arriving early and now you are late.” He said, “ Well I'm 20 mins away”. He did not arrive until 3:35pm. He completed a walk through, and I ordered the 5-room special which was 138.00 to include the hall, stairs and 3 bedrooms. When he arrived, he said the open area space attached to the hallway was an additional room. He wanted to charge me an additional 37 dollars but decided to give me a "discount". What was originally $ 138.00 special ended up being $ 170.00. My concern wasn’t so much the the additional “ room “ but the level of customer service. Jessie inconvenienced me by asking me to change my scheduled to accommodate his early arrival and then he arrived later than the scheduled appointment. Then the owner Chris Supe stated “ they don’t work for free” as if I wanted them to work for free. I think Oxi clean needs to clearly define what a room is, and the definitions need to be the same across owners. It is unfortunate that during the scheduling Christina was phenomenal, but the level of services quickly depreciated after scheduling the appointment. Also, I explained what I needed cleaned when scheduling the appointment and offered to send picture. They offered me the 5-room special, but the owner didn’t feel like the home met the requirements for the special. Lastly. The outcome of the carpet did not meet my expectations. It did not look any better than when I use my personal carpet shampooer. Purchase a Bissell and do it yourself or shop around. Oxi Clean has lost my business!! ****I tried to give the rating a 1 but it looks like the rating is preset to a "5" and the system wouldn't allow me to change it. *** JH. - 05/04/2020
(5.0 Out of 5 stars)
Darren is great! Products are fresh. Os. - Charlotte, NC - 02/04/2020
(5.0 Out of 5 stars)
Darren was great and my carpets look brand new! He was very accommodating/easy to communicate with, which made the whole process enjoyable. Thank you so much! MY. - Charlotte, NC - 01/31/2020
(5.0 Out of 5 stars)
MORE REVIEWS
Chris Souk

Meet Chris Souk

Franchisee

Oxi Fresh is proud to have Chris Souk leading this amazing location. He and his team of Charlotte carpet cleaners are committed to quality results and top-notch customer service. They want to leave your carpet looking fantastic and leave you smiling due to their courtesy, kindness, and can-do attitude. This franchisee is proud to own multiple locations!

Companies That Give Back in Charlotte

As a local business, Oxi Fresh works hard to be a good neighbor in the community. We want to help make Charlotte a beautiful and healthy place for future generations. That’s why we’re proud to run Oxi Fresh as good stewards of the environment.

We use eco-friendly carpet cleaning products that have been carefully engineered for maximum cleaning power. They really kick dirt’s butt, but they’re also safe for kids, pets, and the planet.

On top of that, we use a powerful cleaning machine, but it doesn’t need power from a truck-mounted system. Where old-fashioned cleaners need to run a truck or generator during the cleaning, Oxi Fresh only needs a wall outlet to get our world-class results.

Our green solutions and equipment work together so well that we can conserve 95% of the water that a steam cleaner would need. In one home, that’s 38-58 gallons of water saved. In a year, that’s tens of thousands of gallons saved! That’s a huge amount of fresh water.

Speaking of water, Oxi Fresh is also proud to help sponsor Water.org. For each Charlotte carpet cleaning booked online at www.oxifresh.com, we donate to this amazing nonprofit. They help families in need in Africa, Latin America, and Asia get access to safe water and sanitation.

They’ve helped millions so far and look to help millions more. If you need a carpet cleaning with Oxi Fresh, be sure to book online for great results, great deals, and a great chance to give back.

The World's Greenest Carpet Cleaner®

Our eco-friendly cleaning process and products are better for your family and the environment

WHY IT'S IMPORTANT

Oxi Fresh Carpet Cleaning is Helping Bring Water to the World

By scheduling online, you can help Water.org bring clean water to the millions of people around the world in need

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Carpet Cleaning Franchisors

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