Elmhurst - IL Carpet Cleaning Reviews

What customers in Elmhurst IL are saying about our carpet cleaning services.

Average 3.5 stars (Out of 5)

Based on 32 Carpet Cleaning Services Reviews
No one ever showed up to clean the carpets and they never even called. We had to call after our appointment time and were told that they would contact the technician. We never heard back. I will never use this company and will tell whoever I can about the horrible customer service. CV. - Elmhurst, IL - 02/15/2024
(0.0 Out of 5 stars)
Easy scheduling, technician was on time, polite, friendly, got my couch clean - very happy with service! AM. - Elmhurst, IL - 11/28/2023
(5.0 Out of 5 stars)
Your service was available on the spur of a moment due to a large carpet stain. Zach, our service provider did a great job removing the stain. He was persistent until the stain was completely gone We appreciated everything he did. Thank you! SW. - River Forest, IL - 11/25/2023
(5.0 Out of 5 stars)
No odor. Not toxic and cleans well. My carpet was pretty dirty. It was not vacuumed regularly and the tech did his best. He was asked to remove some stains from iced tea I had five n up on. MH. - Melrose Park, IL - 10/24/2023
(5.0 Out of 5 stars)
Never showed up and no one would caall to tell us where the driver was or when he was coming. We call another company the next day and they came out a day after that. FC. - Melrose Park, IL - 07/13/2023
(0.0 Out of 5 stars)
No one showed up. We called twice and were told someone would call back with an update and no one called either time. I called this morning to let them know and was told an owner would call me in 24 to 48 hours and the was NOT acceptable. 24 to 48 hours just to get a call back for a missed appointment? If I were the owner I would go out of my way to get to that person and make it right. I cancelled and found another company to come out tomorrow and do the cleaning. I would never recommend this company to anyone. FC. - Northlake, IL - 07/06/2023
(0.0 Out of 5 stars)
VV. - Elmhurst, IL - 08/16/2021
(5.0 Out of 5 stars)
1. You do not use water to clean the carpet, only spray little some liquid and then use brush the carpet. 2. Do not vacuum the carpet dirt and the technician said he does not clean the edges, this not what i saw when have another company done the carpet last time. 3. He also upcharge for the deodorant and the carpet protection, that is fine but that was per room and I only said I wanted it in 3 rooms or so and paid that way. At the end of the cleaning I ask what about the deodorant and the protection he said he already had mixed it in the spray that he sprayed before starting to clean the carpet. So that means he charged for for the 3 rooms or so and sprayed in all the rooms, what a liar. 4. Not only I paid more with your service then previous service and have poor job done to the carpet. 5. Will tell as many people as possible that this type of service is no good. BP. - Bensenville, IL - 07/17/2021
(0.0 Out of 5 stars)
Your email specials ad is confusing and misleading. It does not show that there is an additional $25 service charge. Very frustrating when you think you are getting a good deal then really it's $25 more than the published sale price. NW. - Forest Park, IL - 02/07/2021
(5.0 Out of 5 stars)