What Customers Are Saying

Average 3.7 stars (Out of 5)

Based on 29 Carpet Cleaning Services Reviews
Hello - I was very disappointed with the cleaning service. The worker arrive at my house about 20 minutes to our appt and I had just walked in the door from work. I proceed to show him the rug and sectional and he immediately started sputtering on about he wouldn't be able to get them clean. I wasn't sure what the point of having someone come to the house to clean your items only to be told they wouldn't come clean. Then we went upstairs and he wanted to charge me $50 more for the bedroom and $20 more for the closet. I provided the square footage of the room in my initial call and I wouldn't expect him to say it would be more b/c the walls in the room made one part a little smaller. In addition cleaning a closet should be part of the quote. He also noted he wouldn't be moving any furniture which I asked about when I called and I was told that if it can easily be moved around they would do that at the time of the cleaning. I was also asked to upgrade to have the stairs cleaned and had to say no 2-3 times. At the end in signing the bill they asked for a tip to add on to the bill which put me in a weird situation. I didn't want to top the gentleman who came in and treated me like I was on a used car lot. I was also told this process would take 3 - 3.5 hours and he was in and out in an hour. I don't really feel like the couch is any cleaner just spraying that solution on it. I can febreeze my couch. I wouldn't use your services again. AE. - Elmhurst, IL - 08/25/2020
(0.0 Out of 5 stars)
Zack called to say he was on his way & showed up right on time. He was professional and knowledgeable & got right to work. I have an older dog, who'd had a couple of accidents, and he had the products and know-how to get my family room carpet clean and smelling fresh again. My basement carpet had general dirt/foot traffic and some stains, and he took care of those too. Zack answered all of my questions too. Overall I'm very satisfied with the service I received. Thank you! VE. - 09/20/2019
(5.0 Out of 5 stars)
RP. - Elmhurst, IL - 08/07/2019
(5.0 Out of 5 stars)
No hoses. JC. - Maywood, IL - 07/20/2019
(5.0 Out of 5 stars)
Very nice and clean carpet very good nice and professional VL. - Maywood, IL - 03/01/2019
(4.5 Out of 5 stars)
The professional yet down to earth demeanor of the service. SC. - Oak Park, IL - 01/11/2019
(5.0 Out of 5 stars)
Very friendly and professional staff, efficiently removed all the stains from our carpeting. CR. - Elmhurst, IL - 11/06/2018
(5.0 Out of 5 stars)
DH. - Elmhurst, IL - 09/23/2017
(5.0 Out of 5 stars)
The tech called and said he was going to be late... he was going to be over 2 hours late which doesn't work with young kids and nap scheduled... i asked for a call to rescheule and no one called. NP. - Oak Park, IL - 03/30/2016
(0.5 Out of 5 stars)