Franchise Business Review Names Oxi Fresh as Hall of Famer
Carpet Cleaning Franchise Has Ranked in Franchisee Satisfaction Awards for 10 Years
LAKEWOOD, Colo. – The Franchise Business Review recently inducted Oxi Fresh into their Hall of Fame. The carpet cleaning franchise has ranked ten times in the Franchisee Satisfaction Awards, earning them a spot among brands like Jan Pro, FASTSIGNS, Snap-on Tools, and others.
The Franchisee Satisfaction Awards stand out among the various other industry rankings as they are based off the franchisees rather than the franchisor. It’s the satisfaction and success of the franchisees that determine how and if a company ranks.
And it’s not easy to earn a spot. Franchisees submit in-depth surveys that ask detailed, probing questions about a wide variety of matters. These include the financial growth and strength of their individual locations, their opinions on the quality of training materials provided, how they feel about the community of franchisees, the vision of the leadership, the day-to-day support of the franchisor, the implementation of technology, and so on.
Around 30,000 franchisees will submit these surveys and, based on the results, the franchisors earn (or don’t) a spot in the Franchisee Satisfaction Awards. After ranking ten times, those companies can then earn a spot in the Franchise Business Review Hall of Fame – no easy feat.
Eric Stites, the CEO of the Franchise Business Review, highlighted the importance of both this survey and Oxi Fresh’s success in making it into the FBR Hall of fame: “Since our founding, Franchise Business Review has conducted research to find out if a franchise opportunity is as good as it says it is. Our Hall of Fame members have a proven track record of being viable companies. Over the past 11 years, Oxi Fresh exemplifies what it means to be dedicated and committed to your franchisees’ success, and we are pleased to welcome them into our esteemed Hall of Fame.”
Oxi Fresh’ president, Jonathan Barnett, echoed the sentiments, “I’m really pleased and honored that our carpet cleaning franchise has entered the esteemed Franchise Business Review Hall of Fame. The FBR is really the ultimate test for franchisors – the proof that your business model and decisions are benefiting the franchisee. Earning a spot among these other great brands proves the quality and strength of our concept and that our franchisees are really committed to developing their locations and building the strongest carpet cleaning business in the world.
Oxi Fresh credits their success to a variety of factors all inspired by a “franchisee first” focus. Kris Antolak, the company’s vice president, explained it this way, “We want our carpet cleaning franchisees to grow and develop. We want them to be the best they can be. That drive informs our various business decisions. It’s why we have a central Scheduling Center – it allows us to manage all the customer calls with a high degree of quality while enabling franchisees to focus on growth. Our various programs, tools, and support systems are built around that concept – and it’s resulted in franchisees who’ve ranked us highly year after year.”
Learn more about the carpet cleaning franchise’s position in the FBR Hall of Fame here. To look over the entire hall of fame, click here. To schedule a carpet cleaning, go to www.oxifresh.com and use the Online Scheduler. To learn more about opening your own franchise, click here.
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