Sugarland - TX Carpet Cleaning Reviews
What customers in Sugarland TX are saying about our carpet cleaning services.
Average 4.3 stars (Out of 5)
Based on 93 Carpet Cleaning Services Reviews
Nobody showed up and the main number couldn’t get an answer
RP. -
Sugar Land, TX -
08/28/2024
Absolutely HORRIBLE Experience. Nobody showed or called two times (last Friday or Monday of this week. When I called on Friday after a no-show, I was told that they had placed a call to John that was coming out & I requested him. They had me hold and then came back to the phone to say he was not returning their call for some reason. I then started receiving appt. Notifications for Monday. When nobody showed on Monday, I called and was told that they were sorry to let me know that there was no longer a Sugarland franchise, and the person that was requested was completely out of service now. Extremely sad & unprofessional
BS. -
Sugar Land, TX -
08/27/2024
Did not show up. No call
PS. -
Missouri City, TX -
08/09/2024
No one answer after missing appointment.
EG. -
Missouri City, TX -
07/07/2024
My appointment was at 1pm on 06/29; no one showed up and no one called. I called 832-516-6484 to ask the eta of the technician and the person I spoke with told me he could not get a hold of the technician and because of that he doesn’t have an ETA and basically there’s nothing he could do about it, he said that I needed to wait and hope that the technician reached out. Up until this point I have not received a phone call, text or email. That was a complete waste of time and a huge inconvenience. I will never book with this company again very very very UNPROFESSIONAL.
JW. -
Missouri City, TX -
06/30/2024
Had a 9am appointment scheduled for May 18th. Prepped the rooms that were to get serviced, 9am came and went, no call and no show. I called the scheduling center to see what was going on, I was informed that they couldn’t get in contact with the technician and asked if I wanted to reschedule for Monday. Well, I’m not taking a day off work for the service that I had already scheduled for the weekend. So, for this issue, I went with a different service to complete the task so I can get my furniture back in the serviced rooms in time for my work week. Don’t know what you can do to make it right. But I did inform the scheduling center that if the technician would contact me that I would work with them to get things in order. Never heard a peep back from the scheduling center or any technician. So, guess I will just not consider your company for services in the future if this is the level of professionalism you offer.
JB. -
Sugar Land, TX -
05/19/2024
Nobody showed up. Nobody called. Not even the call center could get hold of the techs. I winted an hour. I took the day off. I had to reschedule our move in date. Completely unreliable and unprofessional. No follow up even after the call center ladies said there should be.
GG. -
Missouri City, TX -
03/23/2024
The service was great!
CP. -
Sugar Land, TX -
03/20/2024
No one ever showed up. I called and was told they could not find the technician, but would keep trying to reach him and call me back. No one ever called. Just stood me up.
KS. -
Sugar Land, TX -
03/12/2024