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If you are an existing Franchisee of ours, references to “our Web Site” shall include our Web Site’s “Inner Circle” section. The Inner Circle includes the “Owner’s Forum” and may include other message board services, bulletin board services, chat areas, blogs, forums, and related communication facilities designed to enable you to communicate with others in the Oxi Fresh franchise system, all of which are provided solely for the use of our Franchisees (collectively, the “Owner’s Forum”).
OWNERSHIP OF INFORMATION.
INFORMATION COLLECTION AND USE.
Automatic Collections: As with most web sites, when you visit our Web Site, we automatically collect and store the following, non-personally identifiable information:
This automatically collected information is used by us to measure the number of visitors to the different areas of our Web Site and to assist us in making our Web Site more useful to visitors. This includes analyzing these logs periodically to determine the traffic through our servers, the number of pages served, and the demand for certain areas of our Web Site and topics of interest. These logs may be preserved indefinitely by us, used at any time and in any way deemed necessary by us, and disclosed to any third party without your knowledge or consent. We do not link this automatically collected data to any personally identifiable information.
Voluntary Collections: As part of our normal business practice, we use our Web Site to facilitate communication with the general public, Oxi Fresh business customers, interested franchise candidates, and existing Franchisees. In doing so, it is often necessary to collect personal information as part of that process. For example, if you are an interested franchise candidate, we may ask that you submit a Consideration Request Form stating your name, address, telephone number, email address, your desired franchise location, financial information, and other similar personal information, so that we may quickly and accurately respond to your inquiry. If you are a potential customer seeking information about Oxi Fresh services or information about a Franchisee in a particular area, you may obtain that information by entering your zip code. You may schedule an appointment for services by providing your name, address, e-mail address, telephone number, and a description of the services requested. If you are a current Franchisee of ours, you will need to provide certain account information, such as a username and password, to verify your right to access the Inner Circle section of our Web Site or for other purposes. On the Inner Circle section of our Web Site, you may voluntarily submit requests, error logs, and other notifications related to the Oxi Fresh Scheduling Center and other matters, in which case we will require your contact information and details in order to respond to the issue. Further, you will be required to enter certain credit card information, such as the account name, number, expiration date, and verification code, as well as your billing and shipping addresses, for products and services you purchase through the Inner Circle section of our Web Site. All personal information submitted by you is completely voluntary. If you choose to submit any personal information to us through our Web Site by completing forms requesting personal information and pressing the “submit” or similar buttons, such information may be shared within our organization, which includes our owners, officers, directors and certain necessary employees, representatives and agents, and with third parties as discussed below. We may use this voluntarily provided information for purposes of responding to your immediate request, verifying your authority to enter certain sections of our Web Site, processing a credit card charge for purchases you make, and for future contact and communication with you. We may store any personal information that you provide to us solely through our Web Site in a secure location, until such time as you request that we delete your personal information as set forth in the “Access to Personal Information” section below or until such time as we deem such personal information no longer useful in our normal business operations. Our deletion or disposal of your personal information will be performed in a manner to insure the utmost protection of your personal information.
We may transfer your personal information to a successor entity or individual upon a merger, consolidation, or other reorganization or sale of substantially all assets of the applicable business, in which we participate.
E-mail: By sending an electronic mail message to us, for example, by sending an e-mail requesting information on becoming a Franchisee of ours, you may be sending us personally identifiable information. In these cases, we may retain the information as long as necessary to accurately respond to your request. Please be aware that e-mail is not necessarily secure from interception or misdirection. For your own protection you may want to communicate sensitive information to us using a method other than e-mail.
Testimonials and Owner’s Forum Posts: Our Web Site offers customers the opportunity to submit a testimonial regarding their experience with a Franchisee and the Oxi Fresh Carpet Cleaning® services they have been provided (a “Testimonial”). Further, the Owner’s Forum on the Inner Circle section of our Web Site allows Franchisees to post, upload, and display information (each posting of such information shall be referred to as a “Post”). We may exploit and distribute information from any Testimonial or Post that you submit, throughout the world, in any manner, in perpetuity, at our sole discretion, without any compensation to you or any other party. In particular, please be advised that we may publish any Testimonial on our Web Site and in our other advertising materials.
The cookies themselves will not contain any personally identifiable information, but they may be linked to any personally identifiable information that you enter on our Web Site.
Most web browsers automatically accept cookies, but you can usually change this in your browser settings. However, if you disable cookies from your browser you may not be able to access certain sections of our Web Site, including the Inner Circle.
ACCESS TO PERSONAL INFORMATION.
The security of any personal information that you provide to us is important to us. We use generally accepted industry standards to protect any personal information submitted to us by you; however, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
1-877-OXIFRESH Toll Free in the U.S.
Oxi Fresh Franchising Co., Inc.
143 Union Boulevard, Suite 825
Lakewood, Colorado 80228
Attention: Web Master