What Customers Are Saying

Average 3.9 stars (Out of 5)

Based on 68 Carpet Cleaning Services Reviews
John was amazing! So helpful and went above and beyond. My carpet had numerous pet stains and he got them all out perfectly! Can't wait to use him and OxiClean again soon. SP. - Sammamish, WA - 12/13/2023
(5.0 Out of 5 stars)
AB. - Snoqualmie, WA - 12/07/2023
(5.0 Out of 5 stars)
It was so easy to book an appointment, good communication, and quality work! JJ. - SAMMAMISH, WA - 09/28/2023
(5.0 Out of 5 stars)
VS. - Sammamish, WA - 09/27/2023
(5.0 Out of 5 stars)
It was twenty minutes after our appointment time and I hadn't heard anything from the service person and there was no way to contact them to confirm they were coming as the office was closed at that time. Finally, they called and said they were 15 minutes out, and they came and cleaned. As I didn't live in the unit yet I left and didn't have a chance to check the carpet when they finished. When I arrived the next day there were still areas of the carpet that were packed down (didn't seem to have been agitated/lifted by the machine at all) and still visible pet hair throughout, especially along the edges of the room (we did pre-vacuum to the best of our abilities). I also don't see how the small amount of liquid in a lawn care sprayer and the unwieldy vacuum machine could have thoroughly cleaned the room. I realize I could have called and asked for a second go-over if I was unsatisfied but I had booked a moving van the next day as I had expected a more thorough job the first time around. HA. - Issaquah, WA - 09/21/2023
(2.0 Out of 5 stars)
Our carpets look great, the deodorizer has helped as we have pets, and the service person was very professional. Thank you! DR. - Snoqualmie, WA - 08/22/2023
(5.0 Out of 5 stars)
OXI Fresh saved the day! I had one day to clean the carpet before turning in a rental and technician cancelled on me at the last minute! I am calling oxi fresh, freaking out, and the owner himself called every other franchise to find someone who can clean my carpet. They got a technician from his day off to accommodate me! That is definitely above and beyond great customer service! Carpet was also unbelievably clean! Alex did a fantastic job removing stains I did not even have hopes of being removed. The carpet looked better than before we moved in. Definitely recommend! JS. - Sammamish, WA - 08/02/2023
(5.0 Out of 5 stars)
John was great to work with. Super friendly and did a great job. The carpet stains came up out of the carpet which was a plus. He was quick and I love that it’s non-toxic and safe around my dogs. I’ll definitely use Oxi-Fresh again in the future. CP. - Sammamish, WA - 07/10/2023
(5.0 Out of 5 stars)
M. - Issaquah, WA - 04/27/2023
(5.0 Out of 5 stars)