What Customers Are Saying
Average 4.3 stars (Out of 5)
Based on 828 Carpet Cleaning Services Reviews
The woman who cleaned my 2 chairs Ties night did an amazing amazing job.
LP. -
Fairfax, VA -
10/10/2023
CL. -
Fairfax Station, VA -
09/27/2023
Maruska did an excellent job.
RW. -
Fairfax, VA -
09/14/2023
I really liked the oxi-fresh service man. However, when I called to place my order I felt the rep I spoke to only cared about how many service areas she could bill me for and was not appreciative of a return customer. I was texted to call a phone number if I had questions- the number was constantly busy- i tried at least 3 times plus I tried the number twice today- same fast busy. To me a fast busy means something isn’t right with the phone line. Danny texted me back at 7:00 at night. He wrote down my concerns for the service man. The service man- who was professional in the way he spoke to me, his appearance /work ethic called at 12:50 to change the appt. to 3:00. I explained that time wouldn’t work so he arrived about 1:40
or so. Also, I was charged $50 for an upolstory cleaning which is ridiculous. He only did the chair cushion - at my request but if i thought i was going to pay $50 i would have said forget it. I am going to speak with the franchise owner Marissa who I hope does not want to lose my business. This was the third rug cleaning visit to my home in less than three years. I was a HUGE fan of the oxifresh dealership in NY where I moved from. I believe in the product and service but I feel some important service points need to be addressed or sadly I will take my business else where.
LR. -
Fairfax, VA -
09/14/2023
NT. -
Vienna, VA -
08/31/2023
Would
HB. -
Fairfax, VA -
08/25/2023
Great service. Quick and satisfactory
NK. -
Fairfax, VA -
08/13/2023
Khaled was prompt, courteous and thorough. I would definitely recommend him to friends and will be calling him back for cleaning the carpets in other rooms in our home.
MB. -
Burke, VA -
07/27/2023
How clean your products get the carpet. The technician was very professional.
BS. -
Fairfax Station, VA -
07/18/2023