Oxi Fresh and COVID-19: Staying Open to Help Serve Our Communities

During these trying times, we wanted to let our customers know that we’re here to serve them. With enhanced safety policies and a new hard surface disinfectant, we can help keep your home cleaner, healthier, and safer.

Oxi Fresh’s Safety Steps

  • Disinfection Protocols for equipment after each cleaning and vehicle touch-points at the end of the day
  • Safety Standards that support social distancing, the use of PPE, and the CDC’s recommendations regarding hygiene and cleanliness
  • New Hospital-Grade Hard Surface Disinfectant available that meets the EPA’s criteria for use against SARS-CoV-2, the cause of COVID-19
  • EPA-Registered Carpet Sanitizer available that eliminates odor-causing bacteria

Oxi Fresh is ready and able to safely serve you.

VIEW SAFETY STEPS
Lance & Maruska Stubblefield

Oxi Fresh Carpet Cleaning – Alexandria, VA

LOCALLY OWNED & OPERATED

What Oxi Fresh Carpet Cleaning Customers Are Saying

Average 4.3 stars (Out of 5)

Based on 478 Carpet Cleaning Services Reviews
LR. - Alexandria, VA - 02/24/2021
(4.5 Out of 5 stars)
My appointment was originally for 11AM on January 11. The technician was supposed to call me a few minutes before he arrived. When I had not heard from anyone by 11:00, I called OxiFresh and the woman I spoke with called the technician to see when he would arrive. She told me that the technician had called the owner earlier that morning to report he was sick and could not work. Nobody from OxiFresh called me to let me know. That was not a way to treat any customer, especially a new one. I agreed to reschedule for Friday, January 15 at 2:30 and was told the technician would be Hiroto. I got a text from Hiroto a little later saying he could be at my place earlier than expected that afternoon. I had to text him back and explain that my mew appointment was not for the same day but for Friday. He seemed confused but said OK. Hiroto did arrive as promised on Friday. He did a good job, but the promise of a quick drying process turned out not to be correct. Hiroto finished and left my place at about 3:30. By the time I went to bed at 10ish Friday night the carpet ion all the rooms he cleaned were still too wet to walk on or replace furniture I had had moved out to accommodate the cleaning. Some small areas were still damp when I got up about 6:30 this morning. Not sure I'll use OxiFresh again. CP. - Alexandria, VA - 01/16/2021
(3.0 Out of 5 stars)
The "young" man you sent was unprofessional. He came to the door without having footies for his feet. It is COVID! Then he assessed and said he would come back. Instead of knocking on the door he just walked in. When I asked him to change his footing walking from wet carpet to hardwood floors he kept saying"obviously" "obviously" it is going to keep getting wet obviously not understanding what I was asking him to do. He asked me to hold the door for him as he took out his equipment instead of getting it out one at at time. (6 feet social distancing). I should have told him NO but I held the door. He never said Thank you. Really? didn't his parents teach him BETTER. The rug looks better but I will not be recommending this company. You need leadership training for this young man. He finally called me Maam as if he did not see my name was Dr. Tillman or Ms. Tillman. That's all just wanted you to know that he needs customer service or your company will not thrive. Sincerely, Dr. Deborah Tillman, Lifetime TV America's Supernanny DT. - Arlington, VA - 01/11/2021
(0.0 Out of 5 stars)
Quick response, fast service, excellent results! JE. - Alexandria, VA - 12/17/2020
(5.0 Out of 5 stars)
Alex did an excellent job! Somehow, Oxifresh can always get out the toughest spots. Will look forward to your help on the next property. Dorry DK. - Falls Church, VA - 12/14/2020
(5.0 Out of 5 stars)
TH. - Alexandria, VA - 11/15/2020
(5.0 Out of 5 stars)
RM. - Alexandria, VA - 11/01/2020
(5.0 Out of 5 stars)
Carpet was beautifully cleaned! All the stains came out! The carpet cleaning technician, Alex, was very professional, timely and courteous. Will definitely use oxi fresh again and highly recommend. KR. - Alexandria, VA - 10/25/2020
(5.0 Out of 5 stars)
JC. - Alexandria, VA - 09/07/2020
(5.0 Out of 5 stars)