What Customers Are Saying

Average 3.9 stars (Out of 5)

Based on 29 Carpet Cleaning Services Reviews
Oxi cleaned my fabric couch yesterday. Stains that I pointed out at the beginning remained after cleaning. The cleaning process itself is inadequate. Instead of applying cleaning solution, letting it soak the dirt and vacuuming it clean, the technician sprayed the couch with some solution and then rubbed the the dirt and dust into the fabric with a motorized brush and then sprayed wet couch with the scotch guard… To make it right, I want my money back, because I don’t need another cleaning like that. KC. - Tomball, TX - 04/28/2023
(0.0 Out of 5 stars)
HM. - , - 04/08/2023
(4.5 Out of 5 stars)
The carpet isn’t soaked after cleaning LS. - Tomball, TX - 02/24/2023
(5.0 Out of 5 stars)
Services was great . Product great. YS. - Tomball, TX - 02/21/2023
(5.0 Out of 5 stars)
Derek did an excellent job SW. - Tomball , TX - 01/17/2023
(5.0 Out of 5 stars)
Alex, our technician, was the nicest, most polite young man. He had an equipment issue but went above and beyond to get it fixed and still got our carpets cleaned the same day. I have always had good luck with your company but Alex was exceptional. KT. - Tomball, TX - 11/20/2022
(5.0 Out of 5 stars)
Extremely unprofessional technicians and unreliable service! After having our appointment scheduled for 4 days, my wife and I spent over an hour moving furniture and adjusting our schedule to accommodate Oxi-Fresh Carpet Cleaning. About an hour before our appointment, "Alex" called us to state that a previous job was going to take longer than previously planned and we would have to be pushed back an hour. Although not ideal, we agreed to keep the appointment as we were already prepared, and we understand things can happen. Then about 90 minutes later, "Alex" called back to state that now their machine broke down, and he suggested cancelling the service for today. When I explained to Alex that this was very disappointing as we have our house moved all around and changed other appointments to accommodate them, I could hear him or another employee laughing in the background. NQ. - Tomball, TX - 11/19/2022
(1.0 Out of 5 stars)
DR. - Tomball, TX - 11/17/2022
(5.0 Out of 5 stars)
Trey was excellent! AS. - Tomball, TX - 09/08/2022
(5.0 Out of 5 stars)
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