What Customers Are Saying

Average 4.9 stars (Out of 5)

Based on 76 Carpet Cleaning Services Reviews
Great job cleaning all the carpets. Got up the spots, and it was finished early. DD. - Flower Mound, TX - 03/26/2023
(5.0 Out of 5 stars)
JM. - FLOWER MOUND, TX - 02/19/2023
(5.0 Out of 5 stars)
Friendly thorough service. NJ. - Lewisville, TX - 02/08/2023
(5.0 Out of 5 stars)
This review is for the website alone, not the actual services. I was looking for a new carpet cleaning company and wanted to try Oxi Fresh CC. The before/after pics you show look fabulous and I really like the fact that less water is used. However, when I tried to request a quote, there was no option for "stairs". The quote option does not allow you to send a question. So I would have to select "book", which I do not want to do until I know that my stairs will be included. Then when I selected "contact us" there was no option to email. I called the number and there was no option to leave a message. Seriously, I had to try way too hard. Wish it had been easier because it looks like you have a great product! LD. - Lewisville, TX - 11/20/2022
(1.0 Out of 5 stars)
Travis and his team took time to clean my carpet. He made sure we are in line with our expectations and gave us a heads up on something the service can’t guarantee. Great communication. Our expectations were met. We like our new cleaned and fresh carpet. Thank you! JR. - Lewisville, TX - 03/08/2022
(5.0 Out of 5 stars)
I really liked the guy who performed my carpet cleaning services. I paid extra for deodorizer and I still don’t like the way the carpet smells. I also don’t like being put on the spot about having to feel like I need to tip the guy who performs the service. It felt very pressured and I spent an extra $79 on having to tip him. He should be paid a livable wage and not have to ask for a tip. I understand I didn’t have to. But I didn’t want to be the person not to tip. I really think it’s unconventional to tip someone to clean my carpets. Especially, when my carpets do like a little cleaner but the smell really isn’t gone. I have to say I’m sort of disappointed. CF. - Lewisville, TX - 09/15/2021
(4.0 Out of 5 stars)
SM. - Lewisville, TX - 02/01/2021
(4.5 Out of 5 stars)
I scheduled an appointment online for a 3 room cleaning special with the Oxi Fresh location in Grapevine. It was a very easy process. Arletta, the carpet cleaning technician, arrived promptly at the appointment time and even called me ahead of time to let me know she was on her way. She was very pleasant and polite. She explained to my husband and I the Oxi Fresh cleaning process in detail, and went over additional options available such as deodorizing and sanitizing. She was not pushy in the least about these extra cost options, just informative and very professional. She then walked thru the rooms to be cleaned and took note of various areas with stains she was going to pay special attention to. She did a fantastic job. She took her time and cleaned every room thoroughly. Our 20 year old carpet looks almost new. We are very pleased with the service we received from Arletta and would not hesitate to use Oxi Fresh again in the future. I highly recommend them. KS. - Flower Mound, TX - 11/08/2020
(5.0 Out of 5 stars)
On time and fast. GR. - Lewisville, TX - 09/21/2020
(5.0 Out of 5 stars)