What Customers Are Saying

Average 4.2 stars (Out of 5)

Based on 73 Carpet Cleaning Services Reviews
RD. - Springtown, TX - 09/07/2023
(0.0 Out of 5 stars)
Carpets look much better. I wasn't at home but my husband said the tech was super nice. VG. - Haslet, TX - 08/16/2023
(5.0 Out of 5 stars)
DD. - Azle, TX - 07/16/2023
(5.0 Out of 5 stars)
NM. - Haslet, TX - 06/14/2023
(5.0 Out of 5 stars)
AE. - Rhome, TX - 06/04/2023
(5.0 Out of 5 stars)
Process was explained in detail and the results were extraordinary. MN. - Azle, TX - 06/02/2023
(5.0 Out of 5 stars)
I HAD SCHEDULED MY APPT 3 WEEKS IN ADVANCED SINCE SATURDAYS BOOK UP QUICK. WAS SCHEDULED FOR 6/3/23 @ 11 AM. I GET A CALL FROM THE OWNER ROB ON 5/31/23 @ 3 PM THAT THEY CANNOT MAKE SAT APPT BC THEY WERE DOWN A VEHICLE AND WERENT GOING TO BE IN THE AREA BUT THEY WOULD BE IN THE AREA TOMORROW 6/1/23 AND COULD GET ME SCHEDULED AT 3. I WENT AHEAD AND HAD THEM RESCHEDULE IT FOR 6/1/23 @ 3 SINCE SOMEONE WOULD BE HOME. I RECEIVED THE CONFIRMATION EMAIL AND TEXT OF THE RESCHEDULE SHORTLY AFTER. THEN AROUND 6:30 PM I RECEIVE ANOTHER EMAIL THAT THE APPT HAS BEEN CANCELLED. OFFICE IS CLOSED SO I CANT GET AHOLD OF ANYONE. SO I CALL AT 7 AM WHEN THEY OPEN AND WAS TOLD THE APPT WAS CANCELLED BUT NO NOTES AS TO WHY. SO I EXPLAINED I SPOKE WITH ROB YESTERDAY AND I HAVE THE CONFIRMATION EMAIL AND TEXT FOR THE RESCHEDULE WHY WOULD IT BE CANCELLED. SHE PUTS ME ON HOLD FOR AWHILE AND COMES BACK SAYING SHE SPOKE WITH ROB AND HE WAS NOT GOING TO BE ABLE TO DO IT TODAY 6/1/23 @ 3 BUT HE DID GET IN CONTACT WITH ANOTHER CONTRACTOR AND THEY WERE STILL GOING TO DO MY APPT AT 3 PM. HERE WE ARE AT 4:10 PM ON 6/1/23 AND NO ONE HAS SHOWED UP. I CALLED THE OFFICE AND ASKED WHAT CONTRACTOR WAS IT SENT TO SHE HAD NO IDEA WHAT I WAS TALKING ABOUT AND SAID THERE ARE NO NOTES ABOUT THAT AND IT JUST SHOWS MY APPT WAS CANCELLED AND AGAIN NO NOTES AS TO WHY AND SHOCKING SHE CANT GET AHOLD OF ROB BC HE ISN'T ANSWERING BOTH OF THE NUMBERS THEY HAVE FOR HIM. I ALSO CALLED THE NUMBER HE GAVE ME AND HE DID NOT ANSWER. ALSO LEFT A VOICE MESSAGE WHICH I'M SURE HE WILL NOT RETURN MY CALL. WHAT ARE THE ODDS?! WORST CUSTOMER SERVICE EVER I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE. I WENT AHEAD AND BOOKED WITH STANLEY STEAMER FOR TOMORROW (6/2/23) MORNING!! EC. - Azle, TX - 06/01/2023
(1.0 Out of 5 stars)
JC. - Haslet, TX - 03/20/2023
(1.5 Out of 5 stars)
RV. - Springtown, TX - 03/02/2023
(0.0 Out of 5 stars)