What Customers Are Saying
Average 4.7 stars (Out of 5)
Based on 221 Carpet Cleaning Services Reviews
Great service!
DG. -
Demarest, NJ -
12/21/2023
So far very good! Carpet looks like new!
JR. -
Hillsdale, NJ -
12/06/2023
The owner of this franchise location, Ed, took a bad situation and turned it into a fantastic experience.
The tech scheduled to clean my caroets and sofas reached out 3 hours before my appointment to reschedule for another day, as he was sick. We all get sick and things happen, but I had taken off work to be home for this appointment. There was not another day I could be home and we were entering the holiday season--i had some stains and things that I really wanted to take care of before we started hosting overnight guests and parties. I was pretty upset.
Ed called me and offered to come that night after regular hours to do the job. He also offered a discount for the service (I refused--it was the right thing for him to offer, but he was already coming after hours, so I would not have felt good about that). He came to our home and was so professional, kind and pleasant. The quality of the work was incredible.
I am a business owner, as well. Things happen sometimes that are out of our hands. Great business owners take those bad situations and turn them into "hero moments". I went from an angry, disappointed customer to a raving fan. Would highly recommend and will definitely use this company again.
Thanks again, Ed!
kA. -
Ridgewood, NJ -
11/27/2023
MC. -
Cresskill, NJ -
11/25/2023
We discussed a estimate an the worker didn't receive what we discussed so it cost me more money than what we discussed
EL. -
Westwood, NJ -
11/25/2023
Very pleasant
CR. -
Mahwah, NJ -
11/24/2023
We had three stains on my carpet that we had pretty much given up on. After Oxi Fresh came in, they are gone without a trace. Tech was professional, knowledgeable and clean. Love the sofa cleaning service too!
EM. -
Hanover, NJ -
11/21/2023
NP. -
Wyckoff, NJ -
11/09/2023
It’s a very nice people and shop. It’s beautiful I really like.
HH. -
Montvale, NJ -
11/09/2023