What Customers Are Saying
Average 4.4 stars (Out of 5)
Based on 1,154 Carpet Cleaning Services Reviews
What I was told during my phone consultation was the exact opposite of what actually happened when the technician showed up. I was told there would be 2 people. I was told that 2 technicians would be able to help me move furniture around. I was told that I didn’t have to take furniture out of the room. I was told these 2 technicians would be able to move furniture “out of the way” and then put it back over the cleaned carpet. It was essentially explained that this whole process would be stress free. When the technician showed up it was a small female. I asked where the other technician was and she said it was just her and that was standard. I was quoted $170 for 3 rooms, stairs and a hallway and a walk in closet. After I explained the plan of her helping me move furniture around she explained that she doesn’t move furniture because it’s a liability and she might hurt her back. What?!? So because of thiis I had to immediately change plans, move furniture around and she said she could come back in a few days to clean the other 2 rooms. After she was done with 1 room a hallway and stairs she charged me $145 then claimed coming back would be a minimum of $108 which is double what I was quoted
TC. -
Concord, NC -
02/15/2024
KA. -
Concord, NC -
01/26/2024
Benjamin did a great job, my floors are clean and fresh!! He was able to come earlier than we booked which worked out really well, the price was very reasonable and I’m so satisfied with the end results, would recommend 10/10 times.
TJ. -
Charlotte, NC -
01/21/2024
DV. -
Charlotte, NC -
01/06/2024
We had our appointment at 11am got a text at 10.30 that our cleaner was going a bit later.
We had not heard anything anymore and called at 1.20 to the office to get an update and got a text she was on the way.
She ended up arriving around 2.50pm.
SA. -
Charlotte, NC -
01/05/2024
BP. -
Charlotte, NC -
12/12/2023
Jeremy was awesome! He did a great job and our carpet looks fantastic!
KS. -
Concord, NC -
12/10/2023
Easy to get an appointment, process was quick and cleaned my rugs well.
AH. -
Concord, NC -
11/30/2023
PC. -
Concord, NC -
11/29/2023