What Customers Are Saying

Average 3.7 stars (Out of 5)

Based on 204 Carpet Cleaning Services Reviews
Wasn’t aware I needed to pay additional to remove stains on my couch. That is what I was told by the person who showed up to clean my couch. He also said it was additional money to clean both sides of the couch cushions because they weren’t attached. Very odd. Still have stains on the arms of the couch. RT. - St. Charles, IL - 05/07/2023
(2.5 Out of 5 stars)
There were several issues I have with your carpet cleaning approach How do you clean a carpet without extracting the dirt from it? Science and mechanical logic says you cannot the dirt is still in my carpet If I pay a company to clean a carpet and there’s two small spots, you should be able to clean those up I had to clean too small spots because your service could not They were cleaned up with water, but yet you couldn’t do it LO. - West Chicago, IL - 04/27/2023
(0.0 Out of 5 stars)
Upon making payment, your billing system ask for a tip! YOU pay your people accordingly; I should not be asked to supplement your payroll. TH. - St. Charles, IL - 04/27/2023
(1.0 Out of 5 stars)
The Oxi payment system asks for a tip. Folks, that’s obnoxious! Pay your people as needed, don’t ask me to do it! You’ve lost a customer. tH. - St. Charles, IL - 04/20/2023
(2.5 Out of 5 stars)
DK. - St. Charles, IL - 12/02/2022
(0.0 Out of 5 stars)
DN. - St. Charles, IL - 10/03/2022
(4.0 Out of 5 stars)
Ok cleaning. Did not get the carpet as clean as we had hoped. DB. - St. Charles, IL - 07/08/2022
(2.5 Out of 5 stars)
The agent was pushy and said my normal sized living room would have to count as two rooms. It felt like a bait and switch scheme. I would never recommend your company and will never use you again. PS. - St. Charles, IL - 07/07/2022
(0.0 Out of 5 stars)
I dont think the carpet cleaner wanted the job. He said he could not get the stains out, woukd have to charge me $510.00 when I was quoted $108.00. Told me to go rent a carpet cleaning machine from Menards. Very unprofessional. And made me feel like I waisted his time. I did have another company come out and they did a beautiful job and got out all the stains for half the price. CH. - West Chicago, IL - 06/04/2022
(0.0 Out of 5 stars)