What Customers Are Saying

Average 3.7 stars (Out of 5)

Based on 204 Carpet Cleaning Services Reviews
Carpets look dirty Price was way too high Technician JA. - St. Charles, IL - 09/14/2023
(0.0 Out of 5 stars)
Carpets were jot cleaned they were just freshened. I called the franchise times about my situation and still no call from the owner. CP. - St. Charles, IL - 09/01/2023
(0.0 Out of 5 stars)
Quick cleaned carpet, looks great!! FC. - St. Charles, IL - 08/31/2023
(5.0 Out of 5 stars)
Im still waiting for a call back from owner/manager! CP. - St. Charles, IL - 08/26/2023
(0.0 Out of 5 stars)
jf. - St Charles, IL - 08/25/2023
(0.0 Out of 5 stars)
Fast drying. JM. - West Chicago, IL - 08/22/2023
(4.5 Out of 5 stars)
TERRIBLE....IF I COULD GIVE A NEGATIVE NUMBER...I WOULD. THE TECH WAS HERE ABOUT 30 MIN.....HAD A 30 X 35 LIVING ROOM AND AND STAIR CASE WITH 2 LANDINGS TO DO. THE LR...LOOKED LIKES SOMEONE VACUUMED IT ONLY...NO CLEAN FRESH SMELL...ALL THE WEARING AND TRAFFIC STAINS STILL THERE. THE STAIRS...THE SAME THING...STILL HAD ALL THE FUZZ, DOG HAIR AND DIRT AROUND THE STAIR POLES AND STAIRS JUST LOOKED LIKE IT WAS VACUUMED. ASKING FOR A FULL REFUND...IF NOT--WILL GO TO THE BBB AND REPORT THE COMPANY. JF. - St. Charles, IL - 08/20/2023
(1.0 Out of 5 stars)
I love the concept of your company name...sounds like a good carpet cleaning service. However, not the case. Your employee was here like 30 minutes...did our living room and stairs. Charged us like 330.00...and when I came home...carpeting only looked like my husband vacuumed...no clean smell....my carpeting still had the dirt embedded in the high traffic areas...other companies have at least made it look like almost new carpering for half the cost. Other companies were at least here for a few hours....i would like a full refund JF. - St. Charles, IL - 08/18/2023
(0.0 Out of 5 stars)
Needed an emergency cleaning due to a pet accident. Booked the appointment only to have it cancelled 30 minutes before the technician was to arrive. It then made it impossible to book any other company to come do a cleaning service, due to the time in the evening. I was then hung up on 2 times by your agents. I was so disappointed and only looking to have what they booked. LH. - St. Charles, IL - 08/15/2023
(0.0 Out of 5 stars)