What Customers Are Saying

Average 3.5 stars (Out of 5)

Based on 167 Carpet Cleaning Services Reviews
Tech never showed up! Even after rescheduling, no certainty he would show up. I scheduled this appointment around my work schedule. Drove an hour to wait for him, and no one ever showed up. MD. - Rockford, IL - 09/04/2022
(0.0 Out of 5 stars)
They never show up! I kept calling they kept giving me different times DM. - Streamwood, IL - 07/31/2022
(0.0 Out of 5 stars)
The worst customer service ever! no one call to tell me guy was not coming the owner never answer my call I even text lady! After waiting over hour and calling multiple times that’s when lady decided to tell me no one was coming out! DM. - Streamwood, IL - 07/30/2022
(1.0 Out of 5 stars)
Well you guys did a NO CALL NO SHOW. Even with my efforts to communicate, your company never considered the consumer. This was my first time utilizing your services and it was a colossal fail. There aren't words to describe the disappointment. And to add insult to injury, your company sent out a survey of services/interaction/etc. You must do better especially in these tough times... GB. - Elgin, IL - 07/09/2022
(0.0 Out of 5 stars)
You need to call me because I have a lot to say and you need to hear it directly from me my number 847-987-1346 DM. - South Elgin, IL - 04/19/2022
(0.0 Out of 5 stars)
HD. - Bartlett, IL - 03/10/2022
(0.0 Out of 5 stars)
Keeping costumers informed of schedule changes IF. - Bartlett, IL - 02/04/2022
(2.5 Out of 5 stars)
Be more detail when washing the carpet. By the stairs by the walls BV. - Elgin, IL - 01/30/2022
(3.5 Out of 5 stars)
Price wasn’t what was quoted and technician didn’t care SF. - Bartlett, IL - 12/07/2021
(0.0 Out of 5 stars)
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