What Customers Are Saying

Average 4.6 stars (Out of 5)

Based on 184 Carpet Cleaning Services Reviews
Excellent Product- really effective, very sanitary, dries extremely quickly. I used to recommend this company all the time. As a commercial property owner and landlord, however, I CANNOT recommend to other owners/managers/landlords right now. I scheduled 2 appointments, Tuesday and Wednesday for the same tenants to help them get carpets cleaned and move furniture. Joe showed up Tuesday, called late Tuesday night to cancel and said he would return Thursday. It was a family emergency and I was happy to allow him that change to accommodate his needs. However, I heard nothing else, the appointment was not cancelled in corporate system and was not rescheduled. I called in Thursday, after hearing nothing and confirming he did not show and the service was never cancelled or rescheduled. I had to reschedule and it completely destroyed the carefully scheduled plan. Having to juggle a new date with the tenants and furniture did not work. I hope Joe is okay, and his family as well. As a business owner, it would have been great if he had just gone through the official channels so we wouldn’t have been left hanging. Thank you SL. - Monterey, CA - 10/28/2021
(2.5 Out of 5 stars)
Our carpet is old and stained, and it looks great WM. - Del Rey Oaks, CA - 10/14/2021
(5.0 Out of 5 stars)
Great job and nice guys LA. - Seaside, CA - 09/19/2021
(5.0 Out of 5 stars)
WD. - Monterey, CA - 08/11/2021
(5.0 Out of 5 stars)
MD. - Monterey, CA - 08/07/2021
(5.0 Out of 5 stars)
My daughter was moving from her apt. in April. I heard about the high standard of Oxi Fresh and so I booked a cleaning for my daughter’s apt. in Monterey. Joe followed up with a call and scheduled a booking. After moving all furniture out of the apt, a large stain was seen from a food spill that had been forgotten over a year. Although addressed at the time it wouldn’t come out. Amazingly, Joe/Oxi Fresh came in and was able to remove the deep stain. Upon completion of cleaning the carpets, Joes was draining all the dirt into a tank that he brings and asked how many cats she had. My daughter had no pets, esp cats. He was surprised as he was able to see dander and hair that laid deep down in the carpet undetected by management and therefore he. What is funny is that two friends who visited over the year and allergic to cats, had asked if she had cats. Definitely proves the depth of cleaning, the “new” carpet feel and no detergent not smells or perfume scents. I recommend him to everyone! He is polite and accommodates everyone. Awesome company and amazing product! SL. - Monterey, CA - 07/23/2021
(5.0 Out of 5 stars)
MB. - Marina, CA - 06/16/2021
(5.0 Out of 5 stars)
AL. - Sand City, CA - 04/30/2021
(5.0 Out of 5 stars)
Called the reschedule the night before my appt..left a voice mail. I've called back every day since requesting a new appt via voice-mail because no one answers and no one has called me back. Thoroughly disappointed. LP. - Seaside, CA - 04/21/2021
(0.0 Out of 5 stars)