How To Choose A Carpet Cleaner

Categories: Oxi Fresh News

With springtime right around the corner, it’s time to start thinking about projects around the house, such as cleaning your carpets.  Make sure you’re taking the right steps when you hire a professional carpet cleaner and ensure you don’t get swept under the rug.  Better Business Bureaus across the United States estimated nearly 2,000 complaints were regarding carpet and rug cleaners in 2012, and more than 502,000 inquiries about companies in the industry last year, a 17 percent increase since 2011.

Better Business Bureaus offer these tips to people in the market for a professional carpet cleaner:

• Ask friends and family for recommendations for a professional carpet cleaner.  If they’ve had success with a particular carpet cleaner, there’s a good chance you will with that same company.

• Find out basic information about the carpet cleaners before pursuing them.  See if the company is a Carpet and Rug Institute (CRI) Approved Service Provider.  Be sure to ask if the company is insured or bonded.  That way any damage doesn’t come out of your wallet.

• Then begin to ask questions regarding their service and what it includes.  Ask if workers will move furniture, what kinds of cleaning agents will be used, how long it will take to dry, if fumes will be a problem, and if there are extra charges for heavily soiled areas where pretreatments or spot cleaning may be necessary.

• Get everything in writing and ask if the company guarantees their work.

Once you’ve selected a professional carpet cleaner, schedule your appointment and prepare the rooms for cleaning.  Move your valuable items such as pictures and vases, move items on the floor that may get in the way of cleaning.