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Oxi Fresh Franchising Co. owns and operates an exclusive call center for its franchisees. The Oxi Fresh Franchising Co. Call Center staff answers phone calls, schedules appointments, provides information on our cleaning method, and maintains a customer database. Our franchise owners rest easy knowing that when customers call, the phone is being answered with professional and accurate information.

The Oxi Fresh Call Carpet Cleaning® Call Center staff is educated on different carpet cleaning methods, carpet fibers, chemicals, and competitors. They are experts in these areas and extensively trained in order to answer customer questions and assure the customers confidence in Oxi Fresh Carpet Cleaning® rather than a competitor's service.

Oxi Fresh Carpet Cleaning® owners have access to their schedule 24 hours a day. The schedules are updated immediately once a change has been made and can be accessed from anywhere with an internet connection.